Terms of Service
Last Updated: Aug 9, 2026
These Terms of Service (“Terms”) govern your access to and use of STUDIONOVO, a service operated by CRTR Studio LLC, doing business as STUDIONOVO (“STUDIONOVO,” “we,” “us,” or “our”).
By creating an account, purchasing a subscription, or using STUDIONOVO, you agree to these Terms and the STUDIONOVO Service Agreement applicable to your subscription.
1. Eligibility & Authority
You must be at least 18 years old and legally capable of entering into a binding agreement to use STUDIONOVO.
If you subscribe to or use STUDIONOVO on behalf of a business, organization, or other entity, you represent that you have authority to accept these Terms and the applicable Service Agreement on its behalf.
2. Your Account
You are responsible for maintaining accurate account information and protecting the confidentiality of your login credentials.
You are responsible for activity conducted through your account and for ensuring that anyone you authorize to access STUDIONOVO complies with these Terms.
You must promptly notify us if you believe your account has been accessed or used without authorization.
3. Subscription Services
Your STUDIONOVO subscription is governed by the Service Agreement accepted when you subscribe.
The Service Agreement establishes the specific terms of the subscription, including project workflow, turnaround expectations, scope of services, revisions, payment, pausing, cancellation, and ownership of deliverables.
If these Terms conflict with the Service Agreement regarding those specific subscription services, the Service Agreement will control.
4. Acceptable Use
You may use STUDIONOVO only for lawful purposes.
You may not use STUDIONOVO to request, create, distribute, or facilitate content that:
violates applicable law or regulation;
infringes another person’s intellectual property, privacy, publicity, or other rights;
is fraudulent, deceptive, defamatory, threatening, or unlawfully discriminatory;
contains malicious software or is intended to compromise the security of any person, system, or service;
requires STUDIONOVO to violate applicable law or the rights of another party; or
otherwise exposes STUDIONOVO, CRTR Studio, our team, contractors, or service providers to unreasonable legal or reputational risk.
We reserve the right to decline or discontinue any project that we reasonably believe violates these Terms.
5. Client-Provided Materials
You retain ownership of materials you provide to STUDIONOVO.
By providing content, images, logos, trademarks, photographs, copy, files, data, or other materials to us, you grant STUDIONOVO a limited right to use, reproduce, modify, and otherwise work with those materials as reasonably necessary to provide the requested services.
You represent that you own or have obtained the rights and permissions necessary for STUDIONOVO to use those materials as directed by you.
You are responsible for claims arising from materials you provide or instruct us to use when you do not possess the necessary rights or permissions.
6. Intellectual Property & Deliverables
Ownership of Client-specific final deliverables and associated editable files is governed by the Service Agreement.
STUDIONOVO and CRTR Studio retain all rights to our pre-existing intellectual property and general business materials, including our processes, methods, systems, know-how, templates, internal tools, workflows, software, documentation, and other materials that were not created specifically as a final Client deliverable.
Providing a final deliverable does not transfer ownership of STUDIONOVO’s underlying tools, processes, or intellectual property used to create that deliverable.
Third-party materials incorporated into Client work remain subject to their respective licenses and ownership rights.
7. Third-Party Assets & Licensing
Projects may incorporate fonts, photographs, illustrations, stock assets, templates, plugins, software, or other materials owned or licensed by third parties.
Where reasonably practical, STUDIONOVO will use third-party materials in accordance with their applicable licenses.
Some licenses may be limited to STUDIONOVO’s use and may not automatically transfer to the Client. If continued or independent use of a third-party asset requires the Client to obtain its own license, STUDIONOVO will notify the Client when delivering the applicable work and identify the asset or license that must be obtained. The Client is responsible for purchasing and maintaining any such license required for its continued use of the asset.
STUDIONOVO does not transfer ownership of third-party intellectual property simply because it is incorporated into a Client deliverable.
8. File Storage & Retention
STUDIONOVO maintains project files as a convenience to Clients and as part of providing our services, but STUDIONOVO is not intended to serve as a permanent file-storage or archival service.
Clients are responsible for downloading and maintaining their own copies of completed deliverables.
While a Client maintains an active STUDIONOVO subscription, STUDIONOVO will make reasonable efforts to retain project files, including applicable editable or native working files, for at least one (1) year following completion of the applicable project.
Editable or native working files associated with approved final deliverables are available to the Client upon request during the applicable retention period and are not automatically provided with each project delivery.
If a Client cancels or otherwise terminates their STUDIONOVO subscription, STUDIONOVO will retain available project files for ninety (90) days following the end of the Client’s subscription. After that period, STUDIONOVO may permanently delete project files, editable files, Client-provided materials, and other account content without further notice.
The ninety-day post-cancellation retention period replaces any remaining retention period that would otherwise apply to files created during an active subscription.
Clients are responsible for requesting and downloading any files they wish to retain before the applicable retention period expires. STUDIONOVO is not responsible for maintaining or recovering files after the applicable retention period has ended.
9. Feedback & Approvals
You are responsible for reviewing work provided by STUDIONOVO and communicating revisions, corrections, or concerns before approving a project.
Client approval represents acceptance of the deliverable as presented.
While STUDIONOVO will make reasonable efforts to produce accurate work, the Client is responsible for final review of spelling, factual information, dates, pricing, contact information, legal disclosures, specifications, and other content before publication, printing, production, or distribution.
STUDIONOVO is not responsible for costs associated with correcting an error after the Client has approved the applicable deliverable.
10. Printing, Production & Third-Party Vendors
Unless specifically agreed otherwise, STUDIONOVO’s responsibility is limited to providing design services and applicable digital deliverables.
The Client is responsible for final printing, manufacturing, publishing, advertising placement, website implementation, or other production performed by third-party vendors.
STUDIONOVO is not responsible for variations or errors introduced by printers, manufacturers, advertising platforms, social platforms, web platforms, or other third parties after final files have been provided.
11. Third-Party Platforms
STUDIONOVO relies on third-party services to provide portions of its client experience, which may include client portals, payment processors, cloud storage, email providers, communication tools, and other technology platforms.
We do not control these third-party services and cannot guarantee their uninterrupted availability or performance.
Your use of certain third-party services may also be subject to their respective terms and privacy policies.
12. Confidentiality
Each party may receive non-public information from the other in connection with the services.
STUDIONOVO will use reasonable care to protect Client information identified as confidential and will use that information only as reasonably necessary to provide services or operate our business.
Confidential information does not include information that is publicly available through no breach of these Terms, was already lawfully known to the receiving party, is independently developed without use of confidential information, or is lawfully received from another source without a confidentiality obligation.
Nothing in this section prevents STUDIONOVO from using service providers or contractors who reasonably require access to Client information to perform work on our behalf.
13. Independent Contractor Relationship
STUDIONOVO provides services as an independent contractor.
Nothing in these Terms or the Service Agreement creates an employment relationship, partnership, joint venture, fiduciary relationship, or agency relationship between the Client and STUDIONOVO.
Neither party has authority to bind the other except as expressly agreed in writing.
14. No Warranties Regarding Business Results
STUDIONOVO provides creative and design services but does not guarantee any particular business, marketing, financial, advertising, engagement, conversion, sales, or other performance result from the use of our work.
Except as expressly stated in the Service Agreement and to the fullest extent permitted by law, STUDIONOVO services are provided without additional warranties, whether express or implied.
15. Limitation of Liability
To the fullest extent permitted by applicable law, STUDIONOVO and CRTR Studio LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of business opportunity, or costs arising from the Client’s use of STUDIONOVO services.
To the fullest extent permitted by law, STUDIONOVO’s total liability arising from or related to the services, these Terms, or the Service Agreement will not exceed the amount actually paid by the Client to STUDIONOVO during the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
16. Indemnification
To the extent permitted by law, the Client agrees to defend, indemnify, and hold harmless CRTR Studio LLC, STUDIONOVO, and their owners, employees, contractors, and representatives from claims, damages, liabilities, losses, and reasonable expenses arising from:
materials or instructions supplied by the Client;
the Client’s violation of another party’s intellectual property or other rights;
the Client’s unlawful use of STUDIONOVO services or deliverables; or
the Client’s material violation of these Terms or the Service Agreement.
17. Suspension & Termination
We may suspend or terminate access to STUDIONOVO as described in the Service Agreement or when reasonably necessary to protect STUDIONOVO, our systems, our team, our clients, or third parties.
Termination does not eliminate obligations or liabilities that arose before termination.
Sections that by their nature should survive termination, including provisions regarding intellectual property, payment obligations, confidentiality, limitation of liability, indemnification, and dispute resolution, will survive.
18. Changes to These Terms
We may update these Terms periodically to reflect changes to STUDIONOVO, applicable law, our technology, or our business practices.
When a material change affects existing subscribers, we will provide reasonable notice before the updated Terms become effective when required or appropriate.
Continued use of STUDIONOVO after updated Terms become effective constitutes acceptance of those Terms, subject to applicable law.
19. Governing Law
These Terms and the Service Agreement are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
20. Disputes
Before initiating formal legal proceedings, you and STUDIONOVO agree to make a good-faith effort to resolve any dispute arising from the services, these Terms, or the Service Agreement through direct communication.
If a dispute cannot be resolved informally, any legal action will be brought in a court of competent jurisdiction located in the State of Indiana, unless applicable law requires otherwise.
Each party consents to the jurisdiction of those courts.
21. Severability
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
22. Waiver
A party’s failure to enforce any provision of these Terms does not waive its right to enforce that provision or any other provision later.
23. Assignment
The Client may not assign or transfer its rights or obligations under these Terms or the Service Agreement without STUDIONOVO’s prior written consent.
STUDIONOVO may assign these Terms or the Service Agreement in connection with a merger, acquisition, sale of assets, restructuring, or transfer of the STUDIONOVO business.
24. Entire Agreement
These Terms, together with the applicable STUDIONOVO Service Agreement and subscription information presented at checkout, constitute the agreement between the Client and STUDIONOVO regarding the subscription services.
If these Terms conflict with the Service Agreement regarding subscription pricing, project workflow, turnaround expectations, pausing, cancellation, or other specific service terms, the Service Agreement controls.
25. Contact
Questions about these Terms may be directed to:
STUDIONOVO
CRTR Studio LLC d/b/a STUDIONOVO
info@studionovo.co
3505 W 48th Street
Indianapolis, IN 46228
Service Agreement
Last Updated: Aug 9, 2026
This Service Agreement (“Agreement”) governs the design services provided by CRTR Studio LLC, doing business as STUDIONOVO (“STUDIONOVO,” “we,” “us,” or “our”), to customers who purchase a STUDIONOVO subscription (“Client,” “you,” or “your”).
By completing your STUDIONOVO subscription purchase, you acknowledge that you have reviewed, understand, and agree to this Service Agreement and the STUDIONOVO Terms of Service.
1. Your STUDIONOVO Subscription
STUDIONOVO provides ongoing graphic design services through a recurring subscription.
Your subscription automatically renews each billing period using the payment method provided at checkout unless you pause or cancel your subscription.
Subscription fees are charged in advance and provide access to STUDIONOVO services during the applicable billing period.
2. Design Requests & Project Queue
Clients may add as many design requests as they would like to their STUDIONOVO project queue. However, only one project may be active at a time.
Projects are worked on sequentially based on the Client’s project queue. While one project is active, additional requests may be added to the queue but will not become active until the current project has been approved.
Once the Client approves the active project, it is considered complete and STUDIONOVO may begin work on the next project in the queue.
Clients may manage and reprioritize queued projects through their STUDIONOVO account, subject to the functionality available through the platform.
3. Turnaround Times
Our standard turnaround time for most projects is within three (3) business days after STUDIONOVO receives a complete project request, including the content, assets, instructions, and other information reasonably necessary to begin work.
Turnaround times are estimates and may vary based on the complexity or scope of a request, holidays, Client response times, or circumstances outside our reasonable control. If a project requires additional time, we will make reasonable efforts to communicate that to the Client.
When the Client requests revisions or changes to a project, a new three-business-day turnaround period begins once STUDIONOVO receives the complete revision request.
Business days do not include Saturdays, Sundays, or recognized holidays.
4. Revisions & Project Approval
Clients may request revisions to an active project before approving it as complete.
Each revision request begins a new standard turnaround period. Clients should consolidate feedback and requested changes whenever reasonably possible to help keep projects moving efficiently.
A project is considered complete once the Client approves it. Approval closes the active project and allows the next project in the Client’s queue to become active.
Additional work requested after a project has been approved may be submitted as a new project.
5. Scope of Services
STUDIONOVO is designed to provide ongoing graphic design support through reasonably scoped individual projects.
Services may include social media graphics, marketing materials, advertisements, event graphics, presentation graphics, digital assets, print collateral, simple logo projects, and similar graphic design needs.
The subscription is not intended for comprehensive brand development, brand strategy, website design or development, large-scale campaign development, or other projects that STUDIONOVO determines are better suited to a separately scoped creative engagement.
For example, STUDIONOVO may accept a request to create a standalone logo for an event, program, or initiative while declining a request to develop a complete brand identity system.
STUDIONOVO reserves the right, in its reasonable discretion, to determine whether any project request falls within the intended scope of the subscription. We may decline a request, ask the Client to modify its scope, or recommend a separate engagement when a project is unusually large or complex, requires services or capabilities not included in STUDIONOVO, or otherwise falls outside the intended scope of the service.
When appropriate, STUDIONOVO may recommend that an out-of-scope project be completed separately through CRTR Studio or another provider. Any such engagement will require separate pricing, scope, and terms and is not included in the Client’s STUDIONOVO subscription.
Declining an individual project because it falls outside the scope of the service does not constitute a failure to provide subscription services or entitle the Client to a refund.
6. Client Responsibilities
The Client is responsible for providing accurate and complete project information, copy, brand assets, images, files, specifications, access credentials when applicable, and other materials reasonably necessary for STUDIONOVO to complete the requested work.
Turnaround periods do not begin until STUDIONOVO has received the materials and information reasonably necessary to begin work.
The Client represents that it owns, licenses, or otherwise has permission to use any materials it provides to STUDIONOVO and authorizes STUDIONOVO to use those materials for the purpose of completing the requested services.
Delays caused by missing information, incomplete requests, delayed feedback, requested changes, or other Client dependencies do not count toward STUDIONOVO’s standard turnaround time.
7. Pausing Your Subscription
Clients may pause an active STUDIONOVO subscription through their client account.
A subscription may remain paused indefinitely unless otherwise communicated by STUDIONOVO or required by changes to the subscription platform.
While a subscription is paused, recurring billing and active design services are paused. STUDIONOVO will not begin or continue work on active or queued projects during the pause.
Projects and account information may remain within the Client’s account while the subscription is paused, subject to STUDIONOVO’s Terms of Service and applicable platform functionality.
When the Client resumes the subscription, billing and access to design services will resume according to the billing schedule established through the subscription platform.
Pausing a subscription does not entitle the Client to a refund or credit for subscription fees already charged before the pause became effective.
8. Cancellation
Clients may cancel their STUDIONOVO subscription at any time.
Cancellation prevents the subscription from renewing for the next billing period. It does not immediately terminate access to services that have already been paid for.
After cancellation, the Client may continue using STUDIONOVO through the end of the current paid billing period. STUDIONOVO will continue providing services according to the normal project queue, scope, and turnaround policies during that time.
Subscription fees are not prorated or refunded for partially used billing periods. Canceling before the end of a billing period does not entitle the Client to a refund or credit for unused days or unused service capacity.
At the conclusion of the paid billing period, access to active design services ends. STUDIONOVO is not obligated to complete active or queued projects remaining at that time.
9. Subscription Fees & Payment
The Client agrees to pay the subscription price presented at checkout.
Subscription fees are billed in advance on a recurring basis using the payment method provided by the Client.
By subscribing, the Client authorizes STUDIONOVO and its third-party payment processor to charge the payment method provided for recurring subscription fees until the subscription is paused or canceled.
The Client is responsible for maintaining a valid payment method and accurate billing information.
If payment cannot be successfully processed, STUDIONOVO may pause or suspend access to services until payment has been received.
10. Ownership & Final Files
Upon payment of all applicable subscription fees, the Client owns the final design deliverables created specifically for the Client and delivered as part of an approved project, including the associated editable or native working files, subject to any applicable third-party rights or licensing restrictions.
Final deliverables will be provided in the formats STUDIONOVO determines are appropriate for the project. Editable or native working files are available upon request but are not automatically included with each project delivery. The Client may request these files at any time while they remain available to STUDIONOVO.
STUDIONOVO retains ownership of unused concepts, preliminary designs, internal materials, processes, tools, systems, templates, and other materials that are not part of the Client’s approved final deliverables.
Third-party materials, including fonts, stock photography, stock graphics, templates, software, or other licensed assets, remain subject to the rights and restrictions of their respective owners and licenses. Ownership of a final deliverable or editable file does not transfer ownership of any third-party materials incorporated into that work.
The Client is responsible for obtaining any licenses necessary to independently use, edit, reproduce, or distribute third-party materials included within editable files after those files have been provided.
11. Portfolio Rights
Unless otherwise agreed in writing, the Client grants STUDIONOVO and CRTR Studio permission to display completed work created through the subscription for portfolio, website, social media, case study, award submission, and other promotional purposes after the work has been publicly released by the Client.
STUDIONOVO will not knowingly publish confidential or unreleased Client information before it has been made public by the Client.
12. No Guaranteed Volume of Work
A STUDIONOVO subscription provides ongoing access to our design service during an active subscription period. It does not purchase or guarantee a specific number of projects, designs, deliverables, revisions, or hours of work during any billing period.
The amount of work completed during a billing period depends on factors including project scope and complexity, Client response times, revision requests, project approvals, and the one-active-project-at-a-time structure of the service.
Unused time, project capacity, or access does not roll over to future billing periods and has no cash, credit, or refund value.
13. Service Availability
STUDIONOVO will make commercially reasonable efforts to provide services consistently and according to the expectations described in this Agreement.
We do not guarantee uninterrupted access to the STUDIONOVO client portal or related technology and are not responsible for interruptions caused by third-party platforms, internet or software outages, payment processors, scheduled maintenance, or circumstances outside our reasonable control.
14. Suspension or Termination by STUDIONOVO
STUDIONOVO reserves the right to suspend or terminate a subscription for failure to pay amounts due, misuse or abuse of the service, repeated unreasonable use of the revision process, unlawful or inappropriate conduct, violation of this Agreement or our Terms of Service, or use of STUDIONOVO in a manner materially inconsistent with the intended subscription service.
If STUDIONOVO elects to permanently terminate a Client’s subscription without cause before the end of a paid billing period, STUDIONOVO will provide a prorated refund for the unused portion of that billing period.
15. Changes to Your Subscription
STUDIONOVO may periodically update its services, features, processes, subscription structure, or pricing.
Material changes affecting an existing subscription will be communicated to Clients as appropriate. Changes to subscription pricing will be communicated before the new price is charged and will take effect beginning with a future billing period.
Continued use of STUDIONOVO after an applicable change takes effect constitutes acceptance of the updated service terms, subject to applicable law.
16. Electronic Acceptance
By selecting the checkbox acknowledging this Agreement and completing the STUDIONOVO subscription checkout, the Client affirmatively acknowledges that they have had the opportunity to review this Agreement and the STUDIONOVO Terms of Service and agrees to be bound by both.
The Client agrees that completing the electronic acceptance process constitutes their signature and has the same force and effect as signing this Agreement manually.
STUDIONOVO may maintain an electronic record of the Client’s acceptance and provide the Client with a copy of the Agreement applicable to their subscription for their records.
17. Agreement & Terms of Service
This Service Agreement describes the commercial terms and service expectations applicable to a STUDIONOVO subscription and is incorporated into the STUDIONOVO Terms of Service.
The Terms of Service contain additional provisions governing the relationship between STUDIONOVO and the Client, including limitations of liability, warranties, indemnification, dispute resolution, governing law, intellectual property, and other legal terms.
In the event of a conflict between this Service Agreement and the Terms of Service regarding the specific subscription services, pricing, project process, turnaround expectations, pausing, or cancellation described in this Agreement, this Service Agreement will control.
18. Contact
Questions regarding a STUDIONOVO subscription or this Agreement may be directed to:
STUDIONOVO
CRTR Studio LLC d/b/a STUDIONOVO\
info@studionovo.co
3505 W 48th Street
Indianapolis, IN 46228